Refund Policy

A Legal Disclaimer

The information provided on 3-D Print and Paint (3dprintandpaint.co) is intended for general informational and educational purposes only. While we strive to ensure that the information presented on our website is accurate and up to date, we make no representations or warranties regarding the completeness, accuracy, reliability, or suitability of any information, products, services, or materials provided.

The information on this website should not be considered legal, financial, business, tax, or other professional advice. You should not rely solely on information provided on this website when making decisions that may have legal, financial, or other significant consequences. We recommend consulting with an appropriately qualified professional for advice specific to your individual circumstances.

Product descriptions, images, dimensions, colors, materials, availability, pricing, and other product information are provided for general informational purposes and may change without notice. Because our products may be 3D printed and/or hand-finished, variations in color, texture, finish, dimensions, and appearance may occur. Such variations are inherent to the manufacturing and finishing process and do not necessarily constitute defects.

3-D Print and Paint is not responsible for any loss, damage, injury, or other consequence resulting from the use, misuse, modification, or inability to use any product, information, or service provided through this website, except to the extent that such liability cannot legally be excluded or limited under applicable law.

Any links to third-party websites, services, or resources are provided for convenience only. 3-D Print and Paint does not necessarily endorse, control, or assume responsibility for the content, products, services, privacy practices, or policies of third-party websites.

By using this website, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer and that your use of the website and its products and services is subject to all applicable laws, regulations, policies, terms, and conditions.

We reserve the right to modify, update, or revise this Legal Disclaimer at any time without prior notice. Any changes will become effective when posted on this website.

Last Updated: October 4, 2026

Return & Refund Policy

At 3D Print & Paint, every item is made to order and 3D printed specifically for you. Because each product is custom-manufactured after your order is placed, we encourage you to review your order carefully before completing your purchase.

Returns & Exchanges

Due to the made-to-order nature of our products, we are unable to accept returns or exchanges for:

Change of mind
Ordering the incorrect item or size
Color preference (unless the wrong color was shipped)
Minor cosmetic variations, including visible layer lines or slight imperfections that are a normal part of the 3D printing process

DIY Paint Kits

Each DIY Paint Kit is carefully assembled and inspected before shipment to ensure all components are included.

Depending on the kit selected, your order may include:

One (1) unpainted 3D-printed model
Paints
Paintbrush(es)
Additional accessories specific to the selected kit

If your kit arrives with missing, damaged, or defective components, please contact us within 7 days of delivery. Include your order number and photos of the items received, and we'll promptly replace any missing or damaged components at no additional cost.

For hygiene and quality assurance reasons, opened paints, brushes, and other consumable supplies cannot be returned or exchanged unless they are defective or damaged upon arrival.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please notify us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please provide:

Your order number
A brief description of the issue
Clear photos of the product, packaging, and any visible damage

Once we have reviewed your claim, we will determine the appropriate resolution, which may include sending a replacement item, replacing damaged components, or issuing a refund.

Refunds

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Questions

If you have any questions about your order or this Return & Refund Policy, we're here to help. Please contact our customer support team, and we'll be happy to assist you. Your satisfaction is important to us, and we're committed to providing a positive experience with every purchase from 3D Print & Paint.